The Human Side of Hospitality: Nurturing Teams in a Post-Pandemic Landscape with Elisabeth Yoho of Harris Vacation Rentals

Alex and Annie: The Real Women of Vacation Rentals

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9M ago 40:40

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In this insightful episode, Alex & Annie are joined by Elisabeth Yoho, Chief People Officer at Harris Vacation Rentals. Elisabeth dives into the critical role of corporate culture in retaining top talent and creating cohesive teams that thrive. She shares valuable strategies for understanding individual team members, leveraging events to build connections, and setting rates aligned with core values. As the hospitality industry navigates a post-pandemic landscape, Elisabeth provides a refreshing perspective on prioritizing the human side of business success.

Nurturing a Cohesive Team Culture:

Elisabeth emphasizes the significance of understanding each team member's individuality, personality, and preferred communication style. She shares insights into utilizing tools like the DISC assessment to minimize conflicts and enhance team dynamics.

Fostering Connection Through Events:

Recognizing the importance of community-building, Elisabeth highlights Harris Vacations' approach to organizing team-building activities and quarterly events. These initiatives promote socializing, bonding, and creating a positive, engaging workplace atmosphere.

Key Takeaways:

🏡 Building a Cohesive Workplace: Alex and Annie explore strategies for fostering open communication, celebrating diversity, and leveraging tools to enhance team dynamics, drawing from Elisabeth’s insights.

👯‍♀️ The Power of Connection: The trio delve into the significance of team-building activities and social events in nurturing a positive company culture, promoting employee satisfaction and engagement.

💰 Navigating Rate Dynamics: They discuss the complexities of rate-setting in a shifting market, emphasizing the need for strategic pricing approaches that balance profitability with guest demand and owner expectations.

🌟 Retaining Top Talent: The episode concludes with a focus on employee retention strategies, highlighting the role of company culture, growth opportunities, and aligning practices with core values in fostering long-term loyalty and commitment.

Connect with Elisabeth:

Connect with Harris Vacation Rentals:

LinkedIn | Website

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