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Ep 042- Secrets of Growing Your Niche Business - Mike Faith, CEO Headsets.com

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内容由Scott Higby and Coach Bill Hart提供。所有播客内容(包括剧集、图形和播客描述)均由 Scott Higby and Coach Bill Hart 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

How do you build a culture of customer service? How do you get your customers to design your products? Mike Faith started Headsets.com in 1997, and has concentrated on building his business with singularity of focus, resisting the temptation to diversify and dilute the brand. He has had phenomenal success at building a culture of customer service.

Listen to discover how he used customer-funded growth methods instead of investors.

In hiring, he tells prospective hires "DON'T bring a resume to your job interview." He has even hired Lyft drivers during a drive, based on their personality and customer service attitudes.

You won't want to miss this episode!

Please do check out headsets.com at... wait for it... headsets.com

Bill Hart is a coach at Building Champions in Lake Oswego Oregon. He is also the author of the book "White Collar Warrior: Lessons for Sales Professionals from America's Military Elite".

Podcast produced by Studio C Creative Sound in San Diego CA

  continue reading

67集单集

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Manage episode 275591553 series 2477030
内容由Scott Higby and Coach Bill Hart提供。所有播客内容(包括剧集、图形和播客描述)均由 Scott Higby and Coach Bill Hart 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

How do you build a culture of customer service? How do you get your customers to design your products? Mike Faith started Headsets.com in 1997, and has concentrated on building his business with singularity of focus, resisting the temptation to diversify and dilute the brand. He has had phenomenal success at building a culture of customer service.

Listen to discover how he used customer-funded growth methods instead of investors.

In hiring, he tells prospective hires "DON'T bring a resume to your job interview." He has even hired Lyft drivers during a drive, based on their personality and customer service attitudes.

You won't want to miss this episode!

Please do check out headsets.com at... wait for it... headsets.com

Bill Hart is a coach at Building Champions in Lake Oswego Oregon. He is also the author of the book "White Collar Warrior: Lessons for Sales Professionals from America's Military Elite".

Podcast produced by Studio C Creative Sound in San Diego CA

  continue reading

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