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Conflict During Crisis And How to Handle it Guest: David Faro
Manage episode 360846980 series 2630364
内容由WeCanFindAWay/Anlaşabiliriz and İdil Elveriş提供。所有播客内容(包括剧集、图形和播客描述)均由 WeCanFindAWay/Anlaşabiliriz and İdil Elveriş 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
My guest in this episode is David Faro. He and I talked about crisis management and especially what happens in a crisis that may lead to conflict; how to improve communication and learning from a crisis. He explained how time pressure and high stakes can cause curse of knowledge especially when experts communicate with the public during a crisis. He also talked about hindsight bias and outcome bias that make crisis even more difficult to handle leading to conflicts when the crisis is over. He suggested what kind of policies can be developed to handle these behavioral tendencies.
…
continue reading
79集单集
Manage episode 360846980 series 2630364
内容由WeCanFindAWay/Anlaşabiliriz and İdil Elveriş提供。所有播客内容(包括剧集、图形和播客描述)均由 WeCanFindAWay/Anlaşabiliriz and İdil Elveriş 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
My guest in this episode is David Faro. He and I talked about crisis management and especially what happens in a crisis that may lead to conflict; how to improve communication and learning from a crisis. He explained how time pressure and high stakes can cause curse of knowledge especially when experts communicate with the public during a crisis. He also talked about hindsight bias and outcome bias that make crisis even more difficult to handle leading to conflicts when the crisis is over. He suggested what kind of policies can be developed to handle these behavioral tendencies.
…
continue reading
79集单集
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