Commerce: How experience drives purchasing

Avanade Connected – Allies in the Spotlight

In this episode, Sandy is joined by John Menagh, Commerce Solution Specialist at Sitecore and Louis Nonis, Digital Client Experience director at Avanade as we explore How to Drive Customer Loyalty and Repeat Purchases with Experience-Driven Commerce. In a customer-centric world, customers should come first, and the future of business depends on you. To succeed, you need to get your priorities in order - and customer experience is mission-critical. But it will only happen if marketing and IT align to prioritize customer perspectives above their own internal silos.