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The 5 Hidden Tech Gaps Preventing Your Group Program from Scaling [Ep 60]

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Manage episode 459779930 series 3551496
内容由Samantha Whisnant - Systems Strategist & DFY Agency Owner, Samantha Whisnant - Systems Strategist, and DFY Agency Owner提供。所有播客内容(包括剧集、图形和播客描述)均由 Samantha Whisnant - Systems Strategist & DFY Agency Owner, Samantha Whisnant - Systems Strategist, and DFY Agency Owner 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

In this episode of Beyond the Systems, I discuss the five hidden tech gaps that can hinder the scaling of group programs. I emphasize the importance of having proper systems in place to manage client onboarding, community engagement, scheduling, and client tracking. By addressing these gaps, coaches and service providers can create a more efficient and effective group program experience, ultimately leading to better client satisfaction and business growth.

Takeaways

  • Scaling requires proper systems in place.
  • Many coaches struggle with transitioning from one-on-one to group models.
  • Automation can alleviate administrative burdens.
  • A messy onboarding process can lead to client dissatisfaction.
  • Community management is crucial for group program success.
  • Clear expectations in onboarding can reduce overwhelm.
  • Shared calendars streamline scheduling for group calls.
  • Tracking client progress is essential for scalability.
  • Using the right tools can fill tech gaps effectively.
  • Continuous improvement is key to successful group programs.

Resources from this episode:

Download the tech stack checklist: https://systemswithsam.com/tech-checklist/

Connect with Sam:


  continue reading

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Artwork
icon分享
 
Manage episode 459779930 series 3551496
内容由Samantha Whisnant - Systems Strategist & DFY Agency Owner, Samantha Whisnant - Systems Strategist, and DFY Agency Owner提供。所有播客内容(包括剧集、图形和播客描述)均由 Samantha Whisnant - Systems Strategist & DFY Agency Owner, Samantha Whisnant - Systems Strategist, and DFY Agency Owner 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

In this episode of Beyond the Systems, I discuss the five hidden tech gaps that can hinder the scaling of group programs. I emphasize the importance of having proper systems in place to manage client onboarding, community engagement, scheduling, and client tracking. By addressing these gaps, coaches and service providers can create a more efficient and effective group program experience, ultimately leading to better client satisfaction and business growth.

Takeaways

  • Scaling requires proper systems in place.
  • Many coaches struggle with transitioning from one-on-one to group models.
  • Automation can alleviate administrative burdens.
  • A messy onboarding process can lead to client dissatisfaction.
  • Community management is crucial for group program success.
  • Clear expectations in onboarding can reduce overwhelm.
  • Shared calendars streamline scheduling for group calls.
  • Tracking client progress is essential for scalability.
  • Using the right tools can fill tech gaps effectively.
  • Continuous improvement is key to successful group programs.

Resources from this episode:

Download the tech stack checklist: https://systemswithsam.com/tech-checklist/

Connect with Sam:


  continue reading

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