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How Nicole Tanner Created a Leadership Culture at Swig
Manage episode 429165720 series 3196379
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Welcome to another episode of the Build Your Success Podcast! Today, Brian sits down with Nicole Tanner, the founder of Swig, the popular beverage drive-through chain that's winning hearts nationwide. Starting from a personal desire for better service and connection in drive-through beverage experiences, Nicole shares her journey from being a busy mom of five to creating a beloved brand with 76 locations and counting.
In this conversation, Nicole discusses the core principles that have moved Swig's success: leadership, team culture, and genuine customer connection. She talks about how Swig nurtures young leaders by providing career growth opportunities and fostering a supportive, team-driven environment.
We also discuss the importance of maintaining a consistent culture across franchise locations, and how leadership and empathy play crucial roles in this process.
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