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内容由Tilo Bonow提供。所有播客内容（包括剧集、图形和播客描述）均由 Tilo Bonow 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
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#59 E-Commerce 2.0: KI-gesteuertes Shopping? Marc Funk, Frontnow
Manage episode 397359364 series 1043815
内容由Tilo Bonow提供。所有播客内容（包括剧集、图形和播客描述）均由 Tilo Bonow 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Warum ist es oft so kompliziert, genau das zu finden, was ich im Online-Shop suche? Eine Frage, die sich sicherlich alle schon einmal gestellt haben. Doch stellen wir uns vor, wir suchen einen Online-Shop auf und dieser versteht sofort, was meine Bedürfnisse, Wünsche und Fragen sind. Das ist schon lange keine Zukunftsmusik mehr, sondern bereits gelebte Realität.
Dem Berliner Start-up Frontnow rund um den Founder und Managing Director
Marc Funk ist genau dieses Kunststück gelungen. Der Frontnow Advisor ermöglicht es Online-Händlern, eine persönliche und bedürfnisorientierte Kundenberatung, wie man sie eigentlich nur aus dem Ladengeschäft kennt, auf allen digitalen Kanälen anzubieten. Möglich macht das ein Algorithmus, der auf Daten aus dem Produktkatalog zurückgreift und jede Form von Daten verarbeiten kann, egal ob strukturiert oder unstrukturiert.
“In den letzten 20 Jahren war die größte Innovation im Online-Handel Krypto als Zahlungsmittel zu akzeptieren”, sagt Marc Funk. „Die Customer Experience im Pre-Sales hat sich in dieser Zeit aber leider kaum verbessert. Das ändern wir mit Frontnow jetzt maßgeblich. Warum Pre-Sales? Weil der Handel dort das Geld verdient.“
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Weitere Informationen finden Sie unter:
Websitehttps://frontnow.ai/de/
Marc Funk LinkedIn: https://www.linkedin.com/in/marcfunk/?originalSubdomain=de
LinkedIn von Tilo Bonow: www.linkedin.com/in/tilobonow/
Weitere Folgen von Business Class: @tilobonow
Gästevorschläge oder Kontaktaufnahme via E-Mail podcast@piabo.net
Dies ist eine Podcast Produktion von PIABO Communications
64集单集
分享
Manage episode 397359364 series 1043815
内容由Tilo Bonow提供。所有播客内容（包括剧集、图形和播客描述）均由 Tilo Bonow 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Warum ist es oft so kompliziert, genau das zu finden, was ich im Online-Shop suche? Eine Frage, die sich sicherlich alle schon einmal gestellt haben. Doch stellen wir uns vor, wir suchen einen Online-Shop auf und dieser versteht sofort, was meine Bedürfnisse, Wünsche und Fragen sind. Das ist schon lange keine Zukunftsmusik mehr, sondern bereits gelebte Realität.
Dem Berliner Start-up Frontnow rund um den Founder und Managing Director
Marc Funk ist genau dieses Kunststück gelungen. Der Frontnow Advisor ermöglicht es Online-Händlern, eine persönliche und bedürfnisorientierte Kundenberatung, wie man sie eigentlich nur aus dem Ladengeschäft kennt, auf allen digitalen Kanälen anzubieten. Möglich macht das ein Algorithmus, der auf Daten aus dem Produktkatalog zurückgreift und jede Form von Daten verarbeiten kann, egal ob strukturiert oder unstrukturiert.
“In den letzten 20 Jahren war die größte Innovation im Online-Handel Krypto als Zahlungsmittel zu akzeptieren”, sagt Marc Funk. „Die Customer Experience im Pre-Sales hat sich in dieser Zeit aber leider kaum verbessert. Das ändern wir mit Frontnow jetzt maßgeblich. Warum Pre-Sales? Weil der Handel dort das Geld verdient.“
Kernfrage heute: Kann künstliche Intelligenz das Online-Shopping-Erlebnis für Kunden wieder persönlicher und interaktiver machen?
Weitere Informationen finden Sie unter:
Websitehttps://frontnow.ai/de/
Marc Funk LinkedIn: https://www.linkedin.com/in/marcfunk/?originalSubdomain=de
LinkedIn von Tilo Bonow: www.linkedin.com/in/tilobonow/
Weitere Folgen von Business Class: @tilobonow
Gästevorschläge oder Kontaktaufnahme via E-Mail podcast@piabo.net
Dies ist eine Podcast Produktion von PIABO Communications
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类似 Business Class mit Tilo Bonow 的节目
The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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continue reading
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continue reading
Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
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continue reading
Player FM -播客应用
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使用Player FM应用程序离线！
