143: Misinformation, disinformation, and conspiracy theories

Charity Digital Podcast

Misinformation, disinformation, and conspiracy theories can be a problem for charities by negatively impacting upon service users, employees, and volunteers. Here, charities’ responsibility is two-fold: avoiding spreading misinformation themselves and quelling false information about their cause.
Ensuring trustworthy online information is an aspect of digital inclusion, supporting people to make the most of the digital resources available. Media literacy skills are a key element of this, empowering digital users to safeguard personal and societal health and wellbeing. It’s also up to organisations to do their bit in countering the spread.
In this podcast, we explore how false information spreads, its impacts, how charities can avoid spreading it, and approaches to address misinformation, disinformation, and conspiracy theories about your charitable cause.
Useful resources:

• First Draft - The psychology of misinformation: Why we’re vulnerable
• The New York Times - How social media amplifies misinformation more than information
• Charity Digital - Digital Inclusion Hub