Navigating the Impact of Technician Shortages on Auto Repair Shop Productivity and Revenue [E151]

Chris Cotton Weekly Blitz

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In this podcast episode, Coach Chris Cotton from Auto Fix Auto Shop Coaching addresses the critical issue of technician shortages in the auto repair industry. He discusses how this shortage affects shop productivity and revenue, with shops struggling to keep up with the demand due to a lack of skilled technicians. Cotton cites a Tech Force Foundation report predicting a significant need for technicians by 2024. He explores reasons behind the shortage, such as retirements, low female representation, high turnover among young workers, and fewer automotive program graduates. Cotton concludes with strategies for attracting and retaining talent, including better work schedules, compensation, career development, and education.

• Productivity (00:01:11) Discussion on the impact of technician shortage on shop productivity and revenue.
• Vehicles per Bay (00:02:33) Explanation of the increase in vehicles per bay and its impact on repair orders.
• Attracting Technicians (00:03:52) Importance of attracting and retaining technicians to maximize shop capacity and revenue.
• Technician Supply and Demand (00:05:52) Insights from the 2022 Tech Force Foundation report on the shortage of technicians and its impact on the industry.
• Impact of Technician Shortage (00:08:15) Calculation of revenue loss due to technician shortage and its impact on service capacity.
• Challenges in Attracting Technicians (00:11:43) Discussion on the reasons for the shortage of technicians and the challenges in attracting new talent to the industry.
• Remedies for Technician Shortage (00:16:34) Suggestions for addressing the barriers in attracting and retaining technicians, including training and career development.
• Technicians' Work Schedule (00:20:59) Discussion about adjusting technicians' work schedules to attract and retain them.
• Outdated Mindset (00:21:30) Encouragement to adapt to the changing times and make necessary adjustments in the auto repair industry.
• Acknowledgment of Listeners and Sponsor (00:22:20) Expressing gratitude to the listeners and acknowledging the sponsor, Shop Marketing Pros, for their support.

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