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2. C For Transformation
Manage episode 268650312 series 2771383
内容由Namrata Balwani提供。所有播客内容（包括剧集、图形和播客描述）均由 Namrata Balwani 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
You must have seen that meme: Who led the digital transformation of your company – CEO – CTO – Covid19. Well, there’s an important C that’s missing and that’s what I am talking about in this episode.
If your organisation has people operating in silos or if you do not instill digital fluency in all departments, any transformation exercise is not going to achieve success. That’s why it’s important to acknowledge that C. You can’t simply hire a Head of Digital Transformation and expect miracles.
I also leave you with one interesting piece of news and one interesting tool for better Customer Experience management.
Catch all the show notes at www.cxforcxos.com
4集单集
分享
Manage episode 268650312 series 2771383
内容由Namrata Balwani提供。所有播客内容（包括剧集、图形和播客描述）均由 Namrata Balwani 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
You must have seen that meme: Who led the digital transformation of your company – CEO – CTO – Covid19. Well, there’s an important C that’s missing and that’s what I am talking about in this episode.
If your organisation has people operating in silos or if you do not instill digital fluency in all departments, any transformation exercise is not going to achieve success. That’s why it’s important to acknowledge that C. You can’t simply hire a Head of Digital Transformation and expect miracles.
I also leave you with one interesting piece of news and one interesting tool for better Customer Experience management.
Catch all the show notes at www.cxforcxos.com
4集单集
Все серии
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