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How We Create a Tech-Culture that Transcends Borders ft. Jason Loyola
Manage episode 419760029 series 3473028
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🎧 Tune into this riveting episode of Default Global where we converse with the Head of Information Technology, Jason Loyola, at InDebted. Jason navigates us through his dynamic tech journey, which began with a help desk role and led him to be the leading IT personnel at a global pioneer of smart debt collection. Get an insider's view on Indebted's revolutionary approach, which is flipping the script on traditional debt collection by offering digital-first, customer-centric solutions.
Jason highlights the need for empathy in this sector, emphasizing that behind the debt, there's always a person, not just a number. As we jump across time zones, Jason decodes the art of managing a globally distributed tech team, emphasizing the importance of trust, ownership, and the right communication tools. He shares intrinsic insights on cultural sensitivity in an international workspace and tips for future tech leaders stepping into the global talent market.
We also dive into the future of tech and the strategic blending of AI with human intervention in debt collection. Join us in this enlightening conversation that humanizes technology and debt collection in the same breath.
Jason Loyola on LinkedIn: https://www.linkedin.com/in/jasonloyola/
Episode on YouTube: https://youtu.be/4urJrJvy5HM
Default Global Website: https://gogloby.io/podcast/
Youtube Channel: https://www.youtube.com/channel/UCM9SzxOhqqjOckcVG7XYKFA
Default Global LinkedIn: https://www.linkedin.com/company/default-global/
Vit Koval, Host Linkedin: https://www.linkedin.com/in/vitalykoval/
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