#78 Feedback as a Core Value w/ Jeffrey Terry, CEO of GE HealthCare Command Centers

Ditch Digger CEO with Gary Rabine

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1y ago 1:05:17

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Jeffrey Terry (https://www.gehccommandcenter.com/) is the founder and CEO of GE HealthCare Command Centers, a consulting and software business. For more than a decade, Terry has been at the forefront of transforming care delivery through network design, dynamic optimization, and process re-engineering.

In this episode, Gary and Jeff discuss:

Understand The Problem Before Jumping to Solutions
We Treat Customer Dissatisfaction Like a Home Invasion
Doership: Don’t Just Say it, do it!
Military Precision Meets Engineering Ingenuity
Empathy in Problem-Solving
Building Strong Customer Relationships

https://www.gehccommandcenter.com/ https://www.linkedin.com/in/jrterry/ https://www.linkedin.com/company/gehealthcarecommandcenters/

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