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内容由Stacy Sherman and Doing CX Right®‬提供。所有播客内容(包括剧集、图形和播客描述)均由 Stacy Sherman and Doing CX Right®‬ 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
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129. Improving Customer Service and Retention - The DARMA™ Method | Dave Seaton

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Manage episode 415256667 series 2907625
内容由Stacy Sherman and Doing CX Right®‬提供。所有播客内容(包括剧集、图形和播客描述)均由 Stacy Sherman and Doing CX Right®‬ 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Ever feel like you're losing customers as fast as you gain them? Wondering how to stop this 'leaky bucket' scenario?

Join Stacy Sherman and guest Dave Seaton on the Doing CX Right podcast as they explain the DARMA™ method --a proven approach to sealing those leaks by improving how you interact with customers throughout their journey. You'll learn how to strengthen relationships and boost satisfaction, effectively turning one-time buyers into loyal fans. You'll hear practical strategies that help prevent churn and enhance customer service for scaleable growth.

Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here.

Grow as a CX Professional with our numerous Resources.

Book time with Stacy here.

  continue reading

169集单集

Artwork
icon分享
 
Manage episode 415256667 series 2907625
内容由Stacy Sherman and Doing CX Right®‬提供。所有播客内容(包括剧集、图形和播客描述)均由 Stacy Sherman and Doing CX Right®‬ 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Ever feel like you're losing customers as fast as you gain them? Wondering how to stop this 'leaky bucket' scenario?

Join Stacy Sherman and guest Dave Seaton on the Doing CX Right podcast as they explain the DARMA™ method --a proven approach to sealing those leaks by improving how you interact with customers throughout their journey. You'll learn how to strengthen relationships and boost satisfaction, effectively turning one-time buyers into loyal fans. You'll hear practical strategies that help prevent churn and enhance customer service for scaleable growth.

Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here.

Grow as a CX Professional with our numerous Resources.

Book time with Stacy here.

  continue reading

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