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内容由Stacy Sherman and Doing CX Right®提供。所有播客内容（包括剧集、图形和播客描述）均由 Stacy Sherman and Doing CX Right® 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
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88. Digital Transformation and CX Innovation Lessons With Dr. Joerg Storm
Manage episode 363937532 series 2907625
内容由Stacy Sherman and Doing CX Right®提供。所有播客内容（包括剧集、图形和播客描述）均由 Stacy Sherman and Doing CX Right® 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Stacy Sherman and Dr. Joerg Storm, Digital Transformation Leader, discuss the power of digitalization on customer experiences. You'll hear the proven success strategies for setting clear goals, making informed technology investments, and truly understanding customer needs to enhance experiences. They dive deep into emerging tech trends, such as virtual and augmented reality, AI tools, and voice recognition, and provide real-world examples of how these innovations shape the customer experience landscape. Take notes as you'll learn a lot to advance your understanding of CX and its future possibilities.
Details at DoingCXRight.com/podcasts
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Manage episode 363937532 series 2907625
内容由Stacy Sherman and Doing CX Right®提供。所有播客内容（包括剧集、图形和播客描述）均由 Stacy Sherman and Doing CX Right® 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Stacy Sherman and Dr. Joerg Storm, Digital Transformation Leader, discuss the power of digitalization on customer experiences. You'll hear the proven success strategies for setting clear goals, making informed technology investments, and truly understanding customer needs to enhance experiences. They dive deep into emerging tech trends, such as virtual and augmented reality, AI tools, and voice recognition, and provide real-world examples of how these innovations shape the customer experience landscape. Take notes as you'll learn a lot to advance your understanding of CX and its future possibilities.
Details at DoingCXRight.com/podcasts
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