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Top Questions to Ask When Choosing a Mobile Bidding Software
Manage episode 375000018 series 3503519
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In the newly saturated market of mobile bidding software, it can be overwhelming to find a company that is the right fit for your event. The success of any event hinges on several specific factors of which the average person might not be aware. The team from Handbid wants to empower you to ask the right questions so that there are no surprises or regrets when it comes to your decision. Straight from leading experts in the industry, here are the best questions smart, successful people are asking when it comes to choosing a bidding software company—
- Why is one package free while another package is so costly?
When a software package is free, most likely the donors are paying for it. The team at Handbid strongly discourages this approach as it may sever the trusting relationship between the organization and the donor. Higher priced packages invest in the end user experience and overall satisfaction for everyone involved.
- How accessible is your software?
All software must adhere to Web Content Accessibility Guidelines (WCAG) which create equity for all levels of ability.
- How do you protect your donors’ private information?
Companies are required to follow specific guidelines via the payment card industry. Some companies may say they are compliant, but it’s important to verify that your donors can trust the software to protect their data.
- Is the software able to integrate other platforms easily?
Since many event coordinators will be using multiple applications, it’s important to know the steps required to combine them on one interface.
- What type of support does the company offer and do they have expertise in fundraising?
Some companies provide on site employees who will help run the event. If you require this assistance, you want to be sure they have experience doing so. Other types of support include establishing processes and procedures before, during and after the event.
With these valuable questions in your toolbox, you are guaranteed to find the mobile bidding software that is best for your event’s unique needs. Empower yourself with information so that your event runs smoothly and efficiently.
Main Topics
- How to choose the best bidding software for you (01:40)
- Questions to ask to find the right software for your event (06:30)
- The downfall of “free” packages (09:00)
- User experience drives the cost of software (17:30)
- Prioritizing accessibility for all abilities (24:15)
- Addressing data privacy and PCI compliance (26:45)
- API’s and third party integration (33:05)
- Choose a company that offers the level of support you need (38:50)
- Finding companies with expertise in fundraising events (43:43)
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