310: Nir Bashan – Filling The Creativity Gap In CX Fast Leader Show | Customer Experience Leadership podcast

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内容由Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach提供。所有播客内容（包括剧集、图形和播客描述）均由 Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

Fast Leader Show | Customer Experience Leadership « »
310: Nir Bashan – Filling the Creativity Gap in CX

3+ y ago 42:43

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内容由Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach提供。所有播客内容（包括剧集、图形和播客描述）均由 Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

In this episode of the Fast Leader Show, Nir Bashan shares his knowledge and insight in how to be more creative in your contact center and help fill the creativity gap in your customer experience strategy. Leaders and executives today struggle to find new and innovative ideas to meet the customer\'s needs because they focus too much on the analytical side and forget to be creative - this is the creativity gap that we are trying to solve. According to Nir, being creative is one of the most important aspects if you want your agents to perform better and be more empathetic to the customer. Listen as Nir shares more of his insights in how to have the creator mindset!

… continue reading

275集单集

#Business #Companyculture #Customerexperience #Emotionalintelligence #Employeeengagement #Leadershipdevelopment #Leadershipskills #President Call Center Coach #Callcenter #Careers #Jim Rembach, President Call Center Coach #Jim Rembach

Artwork

310: Nir Bashan – Filling the Creativity Gap in CX

Fast Leader Show | Customer Experience Leadership

16 subscribers

published 3+ y ago

分享

MP3•单集首页

内容由Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach提供。所有播客内容（包括剧集、图形和播客描述）均由 Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

In this episode of the Fast Leader Show, Nir Bashan shares his knowledge and insight in how to be more creative in your contact center and help fill the creativity gap in your customer experience strategy. Leaders and executives today struggle to find new and innovative ideas to meet the customer\'s needs because they focus too much on the analytical side and forget to be creative - this is the creativity gap that we are trying to solve. According to Nir, being creative is one of the most important aspects if you want your agents to perform better and be more empathetic to the customer. Listen as Nir shares more of his insights in how to have the creator mindset!

… continue reading

275集单集

#Business #Companyculture #Customerexperience #Emotionalintelligence #Employeeengagement #Leadershipdevelopment #Leadershipskills #President Call Center Coach #Callcenter #Careers #Jim Rembach, President Call Center Coach #Jim Rembach

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