From Nearshore to Global: Contact Center Outsourcing Excellence: Neal Topf

First Contact: Stories of the Call Center

In this insightful episode, we sit down with the dynamic Neal Topf, co-founder of Callzilla, the powerhouse behind some of the most outstanding outsourced contact center and business process services globally.

With its roots firmly planted in sunny Miramar, Florida, Callzilla has been a beacon of excellence, pushing the boundaries of customer care and acquisition services across various sectors. Neal shares his riveting journey, from the genesis of Callzilla to its evolution into a top-ranked outsourced contact center that has won admiration and awards in the industry.