Focus On Customer Service podcast

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Social Media Dan Gingiss Dan Moriarty Marketing Business Focus On Customer Service

内容由Focus on Customer Service, Dan Gingiss, and Dan Moriarty提供。所有播客内容（包括剧集、图形和播客描述）均由 Focus on Customer Service, Dan Gingiss, and Dan Moriarty 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

Focus on Customer Service Podcast

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内容由Focus on Customer Service, Dan Gingiss, and Dan Moriarty提供。所有播客内容（包括剧集、图形和播客描述）均由 Focus on Customer Service, Dan Gingiss, and Dan Moriarty 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

The “Focus on Customer Service” podcast features interviews of brands which are offering amazing customer service via social media. It is hosted by customer experience speaker and coach, Dan Gingiss. Lots of people are talking about content and marketing on social media, but this podcast will focus on the other side of social that many brands overlook – customer service. At first only the channel of last resort – when other service channels failed – social media is quickly becoming the channel of first resort for many customers, requiring companies to be as prepared on social as they are in the call center, on e-mail, or click-to-chat. The goals for this podcast are to: • Learn from other brands that we think are doing social care well • Share learnings with you • Increase the overall competency of the industry in the social care space And here’s the twist: YOU pick the guests. Brands must be nominated to appear on the show by one of their own customers, via our hashtag #FOCS, which stands for Focus on Customer Service.

… continue reading

53集单集

#Social Media #Dan Gingiss #Dan Moriarty #Marketing #Business #Focus On Customer Service

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Focus on Customer Service Podcast

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updated 3y ago

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系列首页•Feed

内容由Focus on Customer Service, Dan Gingiss, and Dan Moriarty提供。所有播客内容（包括剧集、图形和播客描述）均由 Focus on Customer Service, Dan Gingiss, and Dan Moriarty 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

The “Focus on Customer Service” podcast features interviews of brands which are offering amazing customer service via social media. It is hosted by customer experience speaker and coach, Dan Gingiss. Lots of people are talking about content and marketing on social media, but this podcast will focus on the other side of social that many brands overlook – customer service. At first only the channel of last resort – when other service channels failed – social media is quickly becoming the channel of first resort for many customers, requiring companies to be as prepared on social as they are in the call center, on e-mail, or click-to-chat. The goals for this podcast are to: • Learn from other brands that we think are doing social care well • Share learnings with you • Increase the overall competency of the industry in the social care space And here’s the twist: YOU pick the guests. Brands must be nominated to appear on the show by one of their own customers, via our hashtag #FOCS, which stands for Focus on Customer Service.

… continue reading

53集单集

#Social Media #Dan Gingiss #Dan Moriarty #Marketing #Business #Focus On Customer Service

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