Want to Become a World Class CSM?

Gain Grow Retain

内容由Gain Grow Retain提供。所有播客内容（包括剧集、图形和播客描述）均由 Gain Grow Retain 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

1+ y ago 8:29

MP3•单集首页

In this 10-minute trumpet, Jeff Breunsbach shares his views on how CSMs should be preparing for career growth. Instead of the Enterprise-level CSM being the goal, focusing on building scaled CS skills is going to give you the biggest bang for your buck.

How?

Leveraging a 1:many focus in areas that increase your reach
Focus on writing skills
Identifying self-service opportunities
Large-scale impact on customers instead of a 1:1 focus with limited reach

---

Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.

We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.

GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.

296集单集

#Office Hours #Tech #MBA #Business #Gain Grow Retain