The ethical impact of generative AI on professional services

Global Spotlight

In today's rapidly evolving digital landscape, the integration of generative Artificial Intelligence (AI) has become a pivotal force reshaping traditional practices in the professional services sector. As the seemingly limitless list of AI applications continues to grow, how will accountants and legal professionals be affected?

In this thought-provoking episode of Global Spotlight, host John Cronin is joined by Jean Stephens, CEO of RSM International, and Professor Jeannie Marie Paterson, Co-Director of the Centre for AI and Digital Ethics at Melbourne Law School, University of Melbourne, as they explore the potential implications and impacts: how these cutting-edge technologies are revolutionising the way professionals in these fields work, the challenges they pose, and the opportunities they create. Whether you are a professional seeking to stay ahead of the curve, a technology enthusiast, or simply curious about the future of professional services, this episode of Global Spotlight provides an enlightening journey into the potential of AI in the realms of professional services.

Listen now to hear Jon, Jean, and Jeannie discuss:

• The capabilities of generative AI systems, examining how they differ from the rule-based approaches of the past.

• Whose interests are truly at the heart of AI deployment in professional services: the clients seeking efficient and cost-effective services, or the advisors aiming to streamline their processes and enhance their expertise?

• The risks associated with generative AI in legal and accounting domains.

• How will the next generation of lawyers and accountants be trained as AI both enhances and disrupts these professions.

• Whether advanced AI could ever truly replace a lawyer or an accountant.

All of this and more in the latest episode of Global Spotlight.
Produced and recorded at the Lansons studio.