HIT Breakdown 36 - What’s the formula for happier end-users? Our EHR experts discuss

HIT Breakdown

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5+ y ago 32:40

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There’s good news and bad news when it comes to increasing end-user efficiency and happiness with the EHR.
The good news is, with the right mix of tools and resources, you can help your users feel more comfortable and efficient in the EHR. We’re seeing this firsthand from organizations that report having happy end-users.
The bad news is, as you may have expected, there’s no quick-fix for this problem. It takes time to figure out the best formula, or mix of tools and resources, that will increase user adoption, and ultimately, satisfaction with the EHR.
Lauren Griessmeyer, our Director of Training solutions, recently sat down with Dr. Amy Maneker, a physician executive here at Nordic, to discuss this formula for end-user happiness. Both Lauren and Dr. Maneker have spent the past decade helping organizations improve user adoption by focusing on four key areas:
• Shared ownership
• Education
• EHR personalization
• System configuration and refinement
In this podcast, they discuss how these four components play an important role in helping organizations overcome EHR challenges and increase user happiness. They also share examples and advice for addressing these issues head-on.