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Property Management Masterclass Episode 5: How to earn great reviews

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Manage episode 435312113 series 3509824
内容由Holiday Cottage Handbook提供。所有播客内容(包括剧集、图形和播客描述)均由 Holiday Cottage Handbook 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

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Property Management Masterclass is a six-part special brought to you by Holiday Cottage Handbook and Your AirHost.
Hosted by Holiday Cottage Handbook's James Varley and featuring Your AirHost Co-Founder, Stefan Hoffelner, the series contains a vast range of expert tips to help short-term rental hosts and property managers build successful and sustainable businesses.
Episode 5 focuses on how to earn great reviews.
1.58 Reviews are the most important part of running a short-term rental
3:29 The fundamentals of earning a great review
5:43 Solving problems quickly can help you earn a good review
7:18 Communicate quickly
8:22 Prompt and encourage your guests to leave a good review
9:27 Dealing with undeserved below par reviews
12:23 Dealing with bad guests
15:46 Should you be completely honest about guests in the host review?
17:11 The vast majority of guests are great
Links:
Register for your free ticket to Your Air Success on Friday 8 November at Six Park Place in London (near Green Park tube station): https://www.holidaycottagehandbook.com/yourairhost
Holiday Cottage Handbook: https://www.holidaycottagehandbook.com/
Your AirHost: https://www.yourairhost.co.uk/
James Varley: https://www.linkedin.com/in/jdsvarley/
Stefan Hoffelner: https://www.linkedin.com/in/stefan-hoffelner-6b360955/
Email the show: james@holidaycottagehandbook.com

  continue reading

93集单集

Artwork
icon分享
 
Manage episode 435312113 series 3509824
内容由Holiday Cottage Handbook提供。所有播客内容(包括剧集、图形和播客描述)均由 Holiday Cottage Handbook 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Send us a text

Property Management Masterclass is a six-part special brought to you by Holiday Cottage Handbook and Your AirHost.
Hosted by Holiday Cottage Handbook's James Varley and featuring Your AirHost Co-Founder, Stefan Hoffelner, the series contains a vast range of expert tips to help short-term rental hosts and property managers build successful and sustainable businesses.
Episode 5 focuses on how to earn great reviews.
1.58 Reviews are the most important part of running a short-term rental
3:29 The fundamentals of earning a great review
5:43 Solving problems quickly can help you earn a good review
7:18 Communicate quickly
8:22 Prompt and encourage your guests to leave a good review
9:27 Dealing with undeserved below par reviews
12:23 Dealing with bad guests
15:46 Should you be completely honest about guests in the host review?
17:11 The vast majority of guests are great
Links:
Register for your free ticket to Your Air Success on Friday 8 November at Six Park Place in London (near Green Park tube station): https://www.holidaycottagehandbook.com/yourairhost
Holiday Cottage Handbook: https://www.holidaycottagehandbook.com/
Your AirHost: https://www.yourairhost.co.uk/
James Varley: https://www.linkedin.com/in/jdsvarley/
Stefan Hoffelner: https://www.linkedin.com/in/stefan-hoffelner-6b360955/
Email the show: james@holidaycottagehandbook.com

  continue reading

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