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#209: Tom Nolan, CEO of Kendra Scott — Connection creates results

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Manage episode 445541828 series 2782630
内容由David Novak Leadership and David Novak提供。所有播客内容(包括剧集、图形和播客描述)均由 David Novak Leadership and David Novak 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Today’s guest is Tom Nolan, the CEO of Kendra Scott, a jewelry brand that’s been crushing it lately—posting nearly double-digit growth for 44 consecutive months and counting.

But as you’ll hear today, it’s not just about the results. It’s about how you treat people along the way. In this episode, you’ll see how to make stronger connections with both your customers and your team members. And you’ll see how it can drive meaningful results in your business.

You’ll also learn:

  • A weird advantage of not being passionate about your product
  • What most leaders miss about customer satisfaction
  • Must-hear advice for anyone who works with a founder
  • Why innovation doesn’t have to mean chasing shiny new objects

———

FEATURED RESOURCE

The How Leaders Lead mobile app

Download the app and scale up your leadership skills in under 2 minutes a day

  continue reading

329集单集

Artwork
icon分享
 
Manage episode 445541828 series 2782630
内容由David Novak Leadership and David Novak提供。所有播客内容(包括剧集、图形和播客描述)均由 David Novak Leadership and David Novak 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Today’s guest is Tom Nolan, the CEO of Kendra Scott, a jewelry brand that’s been crushing it lately—posting nearly double-digit growth for 44 consecutive months and counting.

But as you’ll hear today, it’s not just about the results. It’s about how you treat people along the way. In this episode, you’ll see how to make stronger connections with both your customers and your team members. And you’ll see how it can drive meaningful results in your business.

You’ll also learn:

  • A weird advantage of not being passionate about your product
  • What most leaders miss about customer satisfaction
  • Must-hear advice for anyone who works with a founder
  • Why innovation doesn’t have to mean chasing shiny new objects

———

FEATURED RESOURCE

The How Leaders Lead mobile app

Download the app and scale up your leadership skills in under 2 minutes a day

  continue reading

329集单集

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