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Top Tips for Excellent Customer Service

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Manage episode 161575801 series 1125958
内容由Impact Factory提供。所有播客内容(包括剧集、图形和播客描述)均由 Impact Factory 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

What makes good customer service? Could authenticity and consistent real care delivered by organisations of all sectors be the key to increase customer retention and profitability?

In this podcast, Jo Ellen Grzyb, Dom Kracmar and Isabel Pollen explain how clear communication, genuine interest, positive language, humour and human factor are the elements to achieve excellent customer service.

Listen to this recording and learn how to create Win/Win situations so everyone goes away feeling 'right' and returning for more.

Impact Factory

  continue reading

25集单集

Artwork
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Manage episode 161575801 series 1125958
内容由Impact Factory提供。所有播客内容(包括剧集、图形和播客描述)均由 Impact Factory 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

What makes good customer service? Could authenticity and consistent real care delivered by organisations of all sectors be the key to increase customer retention and profitability?

In this podcast, Jo Ellen Grzyb, Dom Kracmar and Isabel Pollen explain how clear communication, genuine interest, positive language, humour and human factor are the elements to achieve excellent customer service.

Listen to this recording and learn how to create Win/Win situations so everyone goes away feeling 'right' and returning for more.

Impact Factory

  continue reading

25集单集

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