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Valentin Radu, The Art and Science of Maximizing Customer Lifetime Value - Innova.buzz 633

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Manage episode 433018163 series 2436182
内容由Dr Jürgen Strauss提供。所有播客内容(包括剧集、图形和播客描述)均由 Dr Jürgen Strauss 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Our guest in this episode is Valentin Radu, a visionary entrepreneur and the founder and CEO of OmniConvert. Valentin's journey from a DJ at radio stations to a pioneer in customer value optimization highlights his diverse background and passion for understanding customer behavior. In this episode, he shares insights on maximizing customer lifetime value and the importance of creating exceptional customer experiences.

Key points discussed include:

  • The three pillars of customer value optimization: quality products, outstanding customer experience, and effective marketing.
  • Leveraging data for customer insights using models like RFM (Recency, Frequency, Monetary).
  • The transformative role of AI and NLP in enhancing customer engagement and operational efficiency.

Listen to the podcast to find out more.

  continue reading

206集单集

Artwork
icon分享
 
Manage episode 433018163 series 2436182
内容由Dr Jürgen Strauss提供。所有播客内容(包括剧集、图形和播客描述)均由 Dr Jürgen Strauss 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Our guest in this episode is Valentin Radu, a visionary entrepreneur and the founder and CEO of OmniConvert. Valentin's journey from a DJ at radio stations to a pioneer in customer value optimization highlights his diverse background and passion for understanding customer behavior. In this episode, he shares insights on maximizing customer lifetime value and the importance of creating exceptional customer experiences.

Key points discussed include:

  • The three pillars of customer value optimization: quality products, outstanding customer experience, and effective marketing.
  • Leveraging data for customer insights using models like RFM (Recency, Frequency, Monetary).
  • The transformative role of AI and NLP in enhancing customer engagement and operational efficiency.

Listen to the podcast to find out more.

  continue reading

206集单集

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