Gen AI’s Impact on Field Services and MSPs: Actionable Insights for Customers

Insights for IT Negotiations

Welcome to Insights for IT Negotiations, a podcast by UpperEdge, a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT relationships.

This week, John and Kylie are talking with UpperEdge’s expert Managed Services advisor, Scott Braverman, about Generative AI’s impact on Managed Services offerings, specifically in the field services sector. They discuss why field services will likely be the most impacted by Gen AI and give tips for evaluating Gen AI in a field services environment.

Resources:

• BLOG – 4 Actions to Enable Gen AI Success in Field Services
• WEBINAR – Mitigating Cloud Transformation Risks in AWS, Azure, and MSP Relationships

For a more tailored conversation around your Managed Services and Gen AI goals, explore our Managed Services Advisory to see how UpperEdge can help.

For more innovative IT sourcing and risk mitigation insights, subscribe to the UpperEdge newsletter and follow UpperEdge on LinkedIn and Twitter.