Off Script: Imagining the next era of customer service

Intercom on Product: Building Software in an AI-first World

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25d ago 20:08

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Intercom CEO Eoghan McCabe breaks down how AI is about to disrupt customer service on a scale we’ve never seen before. From bots talking to bots to AI surpassing human expertise—this is just the beginning. The race to build and ship the future is on.

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