The 1 Thing I'd Change About Business

Jay Today TV

When done right, customer service is a profit center--something most businesses just don't get.

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Today's two Sprout Social shout outs go to my friend Joseph Jaffe, author of Flip the Funnel, and the team at Social Business Hour. Follow Joseph on Twitter at http://twitter.com/jaffejuice and follow the Social Business Hour conversation at https://twitter.com/hashtag/SBizHour.

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Candidio (http://candidio.com), a simple and affordable video production company.

Sprout Social (http://sproutsocial.com), a social media management and analytics company that Jay uses for much of his social media every day.

ABOUT JAY TODAY

Jay Today is a video podcast with 3-minute lessons and commentary on business, social media and digital marketing from New York Times best-selling author and venture capitalist Jay Baer.

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