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Being an employee-centric agency and how that has contributed to CMR’s success with Travis Pearson
Manage episode 376871106 series 3489207
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In this week's episode we are joined by Travis Pearson the CEO of CMR Risk and Insurance, Inc. Today we dive into CMR, how they are doing with the current market, why CMR wanted to join RPN, and more!
00:34 - Episode start and guest introduction. What does CMR stand for?
01:51 - Why CMR wanted to join RiskProNet and what was it about RiskProNet that made him want to work with them.
03:16 - Learn more about Travis’s background and starting at CMR
05:39 - Being voted one of the best places/agencies to work for. What inspired him to be so employee-centric focused in his life and how applying that approach contributed to the success of the company.
10:32 - What are the core beliefs around the role of the broker with the clients and the expectations they have for their brokers.
14:03 - How is he doing in the current market and discussion on client retention rate.
17:07 - What systems and technologies they utilize at CMR.
19:31 - What are they doing with their clients in terms of customer feedback and what are his thoughts on customer feedback?
21:08 - How does he see his firm contributing to the growth of RiskProNet and how is RPN set up to help CMR continue to grow?
23:44 - What does he see for the future of CMR within the next 3-5 years and what is he focused on.
25:46 - What is CMR doing with their broker associates?
30:42 - More about the agency and their private ownership.
32:57 - Bringing value to clients, CMR’s guarantee, and their transition package.
Connect with our host Chip on LinkedIn!
Connect with Travis Pearson
Learn more about CMR
Learn more about RiskProNet
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