Conversations with people shaping our world, from all around the globe. The best interviews from the BBC. The HARDtalk podcast has become The Interview. Listen to The Interview for the best conversations from the BBC, the world's most trusted international news provider. We hear from titans of business, politics, finance, sport and culture. Global leaders, decision-makers and cultural icons. Politicians, activists and CEOs. Each interview is around 20-minutes, packed full of insight and anal ...
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内容由Making Complaints Count and Health Service Ombudsman提供。所有播客内容（包括剧集、图形和播客描述）均由 Making Complaints Count and Health Service Ombudsman 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
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Sir Robert Francis: Why listening to patients is vital to improve services
Manage episode 271740017 series 2393684
内容由Making Complaints Count and Health Service Ombudsman提供。所有播客内容（包括剧集、图形和播客描述）均由 Making Complaints Count and Health Service Ombudsman 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Sir Robert Francis, Chair of Healthwatch England, reflects on the mid-Staffordshire inquiry 10 years on and explains why speaking up is so vital, particularly in the context of COVID19. He also shares his support for the new Complaint Standards Framework and tells us why it’s important to listen to, learn from and be honest with the people you serve.
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Manage episode 271740017 series 2393684
内容由Making Complaints Count and Health Service Ombudsman提供。所有播客内容（包括剧集、图形和播客描述）均由 Making Complaints Count and Health Service Ombudsman 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Sir Robert Francis, Chair of Healthwatch England, reflects on the mid-Staffordshire inquiry 10 years on and explains why speaking up is so vital, particularly in the context of COVID19. He also shares his support for the new Complaint Standards Framework and tells us why it’s important to listen to, learn from and be honest with the people you serve.
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类似 Making Complaints Count 的节目
Conversations with people shaping our world, from all around the globe. The best interviews from the BBC. The HARDtalk podcast has become The Interview. Listen to The Interview for the best conversations from the BBC, the world's most trusted international news provider. We hear from titans of business, politics, finance, sport and culture. Global leaders, decision-makers and cultural icons. Politicians, activists and CEOs. Each interview is around 20-minutes, packed full of insight and anal ...
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continue reading
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continue reading
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…
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continue reading
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continue reading
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