))
232. Turning Complaints into Loyalty: The Art and Science of Customer Complaints
Manage episode 438366932 series 3095639
内容由Making Dough Show | Restaurant Show提供。所有播客内容（包括剧集、图形和播客描述）均由 Making Dough Show | Restaurant Show 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Download for FREE: The 37 Restaurant Systems PDF
https://mds.mykajabi.com/37-restaurant-systems
Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit
Watch: 10 Steps to Master Monthly Restaurant Marketing with AI Power!
Turning Complaints into Loyalty: The Art and Science of Customer Complaints.
In today's episode of the Making Dough Show, we’ll dive into a crucial skill for any restaurant owner: how to transform a complaining customer into a loyal guest. Is it really possible to win over fussy customers?
Customer complaints can be a goldmine for growth when handled right. I'll also break down how to calculate the lifetime value of your customers and share key strategies for resolving complaints that lead to lasting loyalty. Stay with me until the end as we explore the art and science behind turning complaints into opportunities for building stronger relationships with your guests!
🔔 Don’t forget to subscribe for more expert advice on restaurant management, leadership, and operational mastery!
LET'S CONNECT:
SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow
SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow
CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/
#restaurant
#restaurantmanagement
#restaurantmarketing
#restaurantmanager
#makingdoughshow
219集单集
分享
