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Customer - First Strategies For Leaders

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Manage episode 453436452 series 1270428
内容由Marketing Deep Dives by Denyse and Denyse Drummond-Dunn提供。所有播客内容(包括剧集、图形和播客描述)均由 Marketing Deep Dives by Denyse and Denyse Drummond-Dunn 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
This episode focuses on implementing a customer-first strategy within an organisation. The discussion defines customer centricity, explains its importance for business success, and provides seven actionable steps for leaders to adopt this strategy. These steps include gaining a deep understanding of customers, fostering a customer-focused culture, leveraging data, and consistently seeking feedback. Denyse highlights the numerous benefits, including increased loyalty, revenue growth, and improved employee satisfaction. In conclusion, Denyse emphasises the importance of continuous improvement to maintain a customer-centric approach.
  continue reading

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Manage episode 453436452 series 1270428
内容由Marketing Deep Dives by Denyse and Denyse Drummond-Dunn提供。所有播客内容(包括剧集、图形和播客描述)均由 Marketing Deep Dives by Denyse and Denyse Drummond-Dunn 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
This episode focuses on implementing a customer-first strategy within an organisation. The discussion defines customer centricity, explains its importance for business success, and provides seven actionable steps for leaders to adopt this strategy. These steps include gaining a deep understanding of customers, fostering a customer-focused culture, leveraging data, and consistently seeking feedback. Denyse highlights the numerous benefits, including increased loyalty, revenue growth, and improved employee satisfaction. In conclusion, Denyse emphasises the importance of continuous improvement to maintain a customer-centric approach.
  continue reading

89集单集

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