What Can Marketplaces Learn From Social Media When it Comes to Trust and Safety? with Alexandra

Marketplace Risk Platform Podcast

Alexandra Koptyaeva, Trust and Safety Lead at Heyday and one of the newest members of the Marketplace Risk Advisory Board, joins host Elle Tucker in this episode of the Platform Podcast. Alexandra tells Elle about her role at Heyday, a new social media platform, and discusses the differences and similarities between trust and safety on social platforms vs marketplaces. Elle asks how she balances moderating content with allowing free speech and not breaching privacy of users, and Alexandra talks frankly about how she handles the difficult, emotional side of dealing with banned content. A not-to-be-missed conversation.