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MODERN ATHENAS Episode 32: Service with a Smile / The Theater of Waiting

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Manage episode 277934310 series 1366684
内容由Modern Athenas提供。所有播客内容(包括剧集、图形和播客描述)均由 Modern Athenas 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
Debra Ginsberg knows most everyone assumes that if you are a waitress or waiter you are just passing through before you move onto a real career. But as Debra tells us in her book, waiting, being a waitress is a career. From details of a restaurant's nightly theatre, to personal moments of victory, and everything in between, Debra takes us into the world of the kitchen, the wait staff, management, and of course, the customer.
INDEX
0:00 Intro and Background of the Book
1:37 The Tip
7:33 Structure of the Kitchen
12:27 Waiting as a Profession
19:32 Mentors: Belinda
24:02 Relationship with the Chef
27:46 Customer Service
33:35 The Theater of Waiting
39:50 Debra’s Son, Blaze
44:31 Out of Context
48:43 Burnout
53:17 Debra Walks Away
58:16 Final Thoughts and Next Episode
Visit www.modernathenas.com for links to all episodes. Subscribe to our podcast on iTunes, Stitcher, Google Play or YouTube. Send us feedback or leave a review! Thanks for listening.
Follow us on Twitter/Facebook @modernathenas
Follow us on Instagram @themodernathenaspodcast
Thanks for listening and sharing in the conversation.
  continue reading

32集单集

Artwork
icon分享
 
Manage episode 277934310 series 1366684
内容由Modern Athenas提供。所有播客内容(包括剧集、图形和播客描述)均由 Modern Athenas 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
Debra Ginsberg knows most everyone assumes that if you are a waitress or waiter you are just passing through before you move onto a real career. But as Debra tells us in her book, waiting, being a waitress is a career. From details of a restaurant's nightly theatre, to personal moments of victory, and everything in between, Debra takes us into the world of the kitchen, the wait staff, management, and of course, the customer.
INDEX
0:00 Intro and Background of the Book
1:37 The Tip
7:33 Structure of the Kitchen
12:27 Waiting as a Profession
19:32 Mentors: Belinda
24:02 Relationship with the Chef
27:46 Customer Service
33:35 The Theater of Waiting
39:50 Debra’s Son, Blaze
44:31 Out of Context
48:43 Burnout
53:17 Debra Walks Away
58:16 Final Thoughts and Next Episode
Visit www.modernathenas.com for links to all episodes. Subscribe to our podcast on iTunes, Stitcher, Google Play or YouTube. Send us feedback or leave a review! Thanks for listening.
Follow us on Twitter/Facebook @modernathenas
Follow us on Instagram @themodernathenaspodcast
Thanks for listening and sharing in the conversation.
  continue reading

32集单集

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