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内容由Modern Healthcare提供。所有播客内容（包括剧集、图形和播客描述）均由 Modern Healthcare 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
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内容由Modern Healthcare提供。所有播客内容（包括剧集、图形和播客描述）均由 Modern Healthcare 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Patients are now finally being recognized as customers with the power to choose their providers. Health systems have responded to this by installing experience officers and investing in more patient-centered care delivery — but what about including patients in designing the services and programs on the front-end? Here's how health systems can think of patients as not only customers but as healthcare experts.
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Manage episode 308101825 series 2799409
内容由Modern Healthcare提供。所有播客内容（包括剧集、图形和播客描述）均由 Modern Healthcare 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Patients are now finally being recognized as customers with the power to choose their providers. Health systems have responded to this by installing experience officers and investing in more patient-centered care delivery — but what about including patients in designing the services and programs on the front-end? Here's how health systems can think of patients as not only customers but as healthcare experts.
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