OTC From the Field: Concerningly High Turnover Rates for Financial Aid Employees

NASFAA's Off the Cuff Podcast

This week on a special episode of “Off The Cuff,” Justin is joined by Andy Brantley, president and CEO at College & University Professional Association for Human Resources (CUPA-HR), to discuss findings from the latest iteration of their higher education employee retention survey. The results of the survey found concerning trends related to the financial aid profession’s retention rates, where a majority of financial aid professionals say they’re at least somewhat likely to look for other employment within a year. Justin and Andy go on to discuss factors underlying the retention crisis in the wake of the COVID-19 pandemic, the significant challenges the higher education sector is faced with, and dive into the staying power of remote and hybrid working environments.