))
Technology: friend not foe with Heather Byron
Manage episode 420793427 series 3270474
内容由New Tricks Podcast提供。所有播客内容（包括剧集、图形和播客描述）均由 New Tricks Podcast 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
On this episode of New Tricks we're joined by Heather Byron, SVP Services at Alliants. Whilst historically technology hasn't been the best of friends with hotels, the tide is turning as hotels enjoy the many benefits of being able to deliver exceptional experiences to customers with the added bonus of driving revenue and building loyalty, enabled by some cracking tech.
Staff are also reaping the benefits of using technology to delight customers and acting as valuable advocates to their current and future employees.
All that plus personal plunge pools, whether we could collectively buy half of Accor, and why we only podcast when it's sunny.
New Tricks is the weekly podcast from NewDog PR, a strategic PR company which understands investing in hotels and the many roles within them. This podcast is a chance to mull over the current goings on in Hotel Land and chat to some pleasant folk about things that they know. Emily Newman has an in depth knowledge of the hotel sector from both investor and consumer sides and has built up a reputation for skilful and strategic PR. Katherine Doggrell is a genius with the written word and a journalist with 20 years’ experience in the sector.newdogpr.co.ukemily@newdogpr.co.uk Twitter: @newdogpr LinkedIn: @newdog-pr
98集单集
分享
