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Building marketplaces and overcoming decision-making biases - Vishal Kapoor, Shipt
Manage episode 324949444 series 3336731
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Highlights:
- Decision-making process for building features in a three-sided marketplace at Shipt
- Battling confirmation bias and setting OKRs that match company’s goals
- Secret sauce of managing people: PMs must be outcome-oriented, not output-oriented
About Vishal
Vishal is a Product Leader with a passion for building, launching, and scaling next-generation consumer products spanning marketplaces, transportation, advertising, search, messaging, gaming, and retail industries. He has been responsible for $Billions in revenue, opex, and P&L, and is passionate about solving audacious problems through a principled, outcome-oriented, and collaborative approach.
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