使用Player FM应用程序离线!
249: The Rise Of Robotics In Retail
Manage episode 373176417 series 2978503
As technology continues to evolve, the role of robotics in retail, hospitality, and customer service is becoming increasingly significant. Join Oliver Banks and delve into the influence of robotic automation and AI in different areas of customer facing business operations, from maintaining stock integrity and cleaning to providing customer service and even cooking and making cocktails.
Listen to this podcast episode to:
- Explore the potential range of consumer-facing retail robotics - or those that could potentially be exposed to consumers, from the concept of a mobile supermarket that comes to you through to restaurant waiting staff.
- Consider how robots and AI could revolutionise customer service, with multilingual capabilities. hyper-personalised interactions and other value-added features.
- Understand the vital considerations for integrating robotics into businesses, balancing the efficiency of automation with the human response to these changes.
Show notes are at www.obandco.uk/249.
294集单集
Manage episode 373176417 series 2978503
As technology continues to evolve, the role of robotics in retail, hospitality, and customer service is becoming increasingly significant. Join Oliver Banks and delve into the influence of robotic automation and AI in different areas of customer facing business operations, from maintaining stock integrity and cleaning to providing customer service and even cooking and making cocktails.
Listen to this podcast episode to:
- Explore the potential range of consumer-facing retail robotics - or those that could potentially be exposed to consumers, from the concept of a mobile supermarket that comes to you through to restaurant waiting staff.
- Consider how robots and AI could revolutionise customer service, with multilingual capabilities. hyper-personalised interactions and other value-added features.
- Understand the vital considerations for integrating robotics into businesses, balancing the efficiency of automation with the human response to these changes.
Show notes are at www.obandco.uk/249.
294集单集
ทุกตอน
×欢迎使用Player FM
Player FM正在网上搜索高质量的播客,以便您现在享受。它是最好的播客应用程序,适用于安卓、iPhone和网络。注册以跨设备同步订阅。