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159 Why We Need to Concentrate More on Customer Journeys with Chris Dillon

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Manage episode 424035984 series 2953118
内容由Lisa Johnson提供。所有播客内容(包括剧集、图形和播客描述)均由 Lisa Johnson 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

The customer journey is an essential part of any business. Today we are talking about why this is and how it can be improved to maximise conversion of leads into paying customers.

Today’s guest is Chris Dillon, whose business The Marketing Autopilots helps his customers make the most of every lead using WhatsApp automation. He shares his journey from professional DJ to entrepreneur, and gives some fantastic insights into the customer journey and how to improve it in your business.

What You’ll Learn In This Episode

- How to make the most of every lead by giving the customer natural next steps towards buying from you.

- Why automating the customer journey results in a better experience for the customer as well as reducing the workload of the business owner.

- What you can do to make automation fun and friendly to the customer without pretending they are speaking to a human when they aren’t.

- The top 3 reasons that WhatsApp is Chris’s favorite platform to take his leads through the steps to become paying customers.

Resources:

- Find Chris on Instagram @chris.dillon.official or TikTok @chris.dillon, and learn more about his services on his website chris-dillon.co.uk. Chris’s book, No one Gives a Sh*t About Your Business, comes out in September and the priority list for the book launch will be available on his socials in early July. - Sponsor link: https://www.thebusinessbox.co.uk - Visit the website https://thatstrategyco.com/- Join my mailing list - https://go.lisajohnson.com/mailinglist - Follow me on Instagram https://www.instagram.com/lisajohnsonstrategist/ - Follow me on Facebook https://www.facebook.com/lisajohnsonstrategist - Join the discussion at www.facebook.com/groups/thatstrategygroup/ - Subscribe to my YouTube - https://www.youtube.com/@LisaJohnsonStrategist - Follow me on Tiktok - https://www.tiktok.com/@lisajohnsonstrategist

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171集单集

Artwork
icon分享
 
Manage episode 424035984 series 2953118
内容由Lisa Johnson提供。所有播客内容(包括剧集、图形和播客描述)均由 Lisa Johnson 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

The customer journey is an essential part of any business. Today we are talking about why this is and how it can be improved to maximise conversion of leads into paying customers.

Today’s guest is Chris Dillon, whose business The Marketing Autopilots helps his customers make the most of every lead using WhatsApp automation. He shares his journey from professional DJ to entrepreneur, and gives some fantastic insights into the customer journey and how to improve it in your business.

What You’ll Learn In This Episode

- How to make the most of every lead by giving the customer natural next steps towards buying from you.

- Why automating the customer journey results in a better experience for the customer as well as reducing the workload of the business owner.

- What you can do to make automation fun and friendly to the customer without pretending they are speaking to a human when they aren’t.

- The top 3 reasons that WhatsApp is Chris’s favorite platform to take his leads through the steps to become paying customers.

Resources:

- Find Chris on Instagram @chris.dillon.official or TikTok @chris.dillon, and learn more about his services on his website chris-dillon.co.uk. Chris’s book, No one Gives a Sh*t About Your Business, comes out in September and the priority list for the book launch will be available on his socials in early July. - Sponsor link: https://www.thebusinessbox.co.uk - Visit the website https://thatstrategyco.com/- Join my mailing list - https://go.lisajohnson.com/mailinglist - Follow me on Instagram https://www.instagram.com/lisajohnsonstrategist/ - Follow me on Facebook https://www.facebook.com/lisajohnsonstrategist - Join the discussion at www.facebook.com/groups/thatstrategygroup/ - Subscribe to my YouTube - https://www.youtube.com/@LisaJohnsonStrategist - Follow me on Tiktok - https://www.tiktok.com/@lisajohnsonstrategist

  continue reading

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