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Mastering the Scrum Master Role: What It Takes to Elevate in the Role with Angela Johnson

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内容由Vivek Khattri提供。所有播客内容(包括剧集、图形和播客描述)均由 Vivek Khattri 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

In this episode of The Agile Coach Podcast, Vivek talks with Angela Johnson, Chief Change Officer & Certified Scrum Trainer at Collaborative Leadership Team and author of The Scrum Master Files. She talks about the necessary people skills that scrum masters need and how to handle conflict effectively as a scrum master.

HIGHLIGHT QUOTES

Don't shy away from conflict as a scrum master - Angela: "Sometimes when people are just misunderstanding each other or communication is breaking down, a scrum master has got to get in there sometimes with their black and white stripes and their whistle almost like a referee but oftentimes it's just to help."

How to provide better feedback - Angela: "Instead of making it about you and telling them what they're doing wrong, why don't you invite their participation? Why don't you get them to come up with the answer?"

Get to know Angela and check out her book:

Connect with Vivek and Pabitra to find out more about what they're up to:

If you enjoy The Agile Coach and are interested in learning more, you can check us out at the link below:

  continue reading

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Artwork
icon分享
 
Manage episode 356104323 series 3357843
内容由Vivek Khattri提供。所有播客内容(包括剧集、图形和播客描述)均由 Vivek Khattri 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

In this episode of The Agile Coach Podcast, Vivek talks with Angela Johnson, Chief Change Officer & Certified Scrum Trainer at Collaborative Leadership Team and author of The Scrum Master Files. She talks about the necessary people skills that scrum masters need and how to handle conflict effectively as a scrum master.

HIGHLIGHT QUOTES

Don't shy away from conflict as a scrum master - Angela: "Sometimes when people are just misunderstanding each other or communication is breaking down, a scrum master has got to get in there sometimes with their black and white stripes and their whistle almost like a referee but oftentimes it's just to help."

How to provide better feedback - Angela: "Instead of making it about you and telling them what they're doing wrong, why don't you invite their participation? Why don't you get them to come up with the answer?"

Get to know Angela and check out her book:

Connect with Vivek and Pabitra to find out more about what they're up to:

If you enjoy The Agile Coach and are interested in learning more, you can check us out at the link below:

  continue reading

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