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Part 4 - A Service Advisor’s Take on Customer Retention with Michael Doherty [E108]

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内容由LSTN Media LLC提供。所有播客内容(包括剧集、图形和播客描述)均由 LSTN Media LLC 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Welcome to another episode of the Auto Repair Marketing Podcast, hosted by Brian and Kim Walker!

Today, we have a very special guest, Michael Doherty, who was our exceptional service advisor at Peak Automotive in Apex, North Carolina.

Michael has been a pivotal figure in our journey, and we are thrilled to share his insights on customer loyalty and retention. He’ll discuss his unique approach to building lasting client relationships and the importance of genuine care and transparency.

Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

Lagniappe (Books, Links, Other Podcasts, etc)

WorldPac - https://www.wtitraining.com/

Worldpac STX - https://automotivetrainingevents.com/event/stx/

Traver Technologies: https://traverconnect.com/

ShopWare - https://shop-ware.com/

How To Get In Touch

Group - Auto Repair Marketing Mastermind

Website - shopmarketingpros.com

Facebook - facebook.com/shopmarketingpros

Get the Book - shopmarketingpros.com/book

Instagram - @shopmarketingpros

Questions/Ideas - podcast@shopmarketingpros.com

  continue reading

141集单集

Artwork
icon分享
 
Manage episode 428122936 series 3367696
内容由LSTN Media LLC提供。所有播客内容(包括剧集、图形和播客描述)均由 LSTN Media LLC 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Welcome to another episode of the Auto Repair Marketing Podcast, hosted by Brian and Kim Walker!

Today, we have a very special guest, Michael Doherty, who was our exceptional service advisor at Peak Automotive in Apex, North Carolina.

Michael has been a pivotal figure in our journey, and we are thrilled to share his insights on customer loyalty and retention. He’ll discuss his unique approach to building lasting client relationships and the importance of genuine care and transparency.

Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

Lagniappe (Books, Links, Other Podcasts, etc)

WorldPac - https://www.wtitraining.com/

Worldpac STX - https://automotivetrainingevents.com/event/stx/

Traver Technologies: https://traverconnect.com/

ShopWare - https://shop-ware.com/

How To Get In Touch

Group - Auto Repair Marketing Mastermind

Website - shopmarketingpros.com

Facebook - facebook.com/shopmarketingpros

Get the Book - shopmarketingpros.com/book

Instagram - @shopmarketingpros

Questions/Ideas - podcast@shopmarketingpros.com

  continue reading

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