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The Hard Yards (with Natasha Clarke)
Manage episode 447214576 series 3425751
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Season 3 premiere! For those of us in the digital transformation and government modernization space, we are feeling tired and burnt out. We heard a lot about this last season where we talked about how it seems like the efforts to modernize how government serves its citizens are stalled. Here in Canada it feels like we're stuck in the mud. We heard about projects stalling and innovation teams being disbanded. Most notably the Ontario Digital Service having been disbanded this past spring.
That's why this season on the podcast we're going to explore how we get unstuck, or as our guest this week says, putting in the "hard yards" of actually realizing the promise of digital government and modernization. This week we have Natasha Clarke, the Deputy Minister of Cybersecurity and Digital Solutions in the Government of Nova Scotia. Over the last 25 years, she has worked to build programs and services that are easy and accessible for the people that use them. That includes going from leading a 30 person digital service team to now leading Nova Scotia's shared services department of over 700 people.
In our conversation she talks about putting in the hard work of institutionalizing the digital mindset in government, the challenges and benefits of working on digital transformation in a smaller organization at the provincial level, and the work needed to build a strong foundation for modernization that'll result in real structural change over time.
Natasha is going to be speaking at the FWD50 conference in Ottawa next week (as are we!) so if you are planning to be there either in-person or virtually be sure to check out our sessions and come say hi!
Watch on YouTube
https://www.youtube.com/watch?v=dzBS4gQJ2L4
Related Links
- Nova Scotia Department of Cyber Security and Digital Solutions
- Natasha Clarke at FWD50
- What I wish my boss knew about digital, FWD50 Workshop by Think Digital
Chapters
00:00 Intro and Welcome
03:54 Interview with Natasha Clarke
07:43 The Nova Scotia Digital Evolution
15:16 Chief Digital Officer vs CIO
23:04 Lessons from Around the World
29:31 Scaling Digital Transformation
33:25 Cybersecurity
43:24 Setting Up Generational Change
56:42 Conclusion
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