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#131 In conversation with Thomas Rypens - Club Brugge's approach to fan behaviour and innovation
Manage episode 426690540 series 3523686
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Join host Lorraine Moalosi in an insightful conversation with Thomas Rypens, Direct-to-Consumer Director at Club Brugge. Discover how Thomas oversees fan engagement through ticketing, merchandising, and digital strategies, while leading Club Brugge's Customer Experience team.
Gain valuable insights into fan behaviour and the pivotal role of innovation in shaping the future of sports. Tune in for an engaging discussion that explores the evolving landscape of sports industry dynamics.
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