Creating Engaging and Inclusive Training Content

Perform Beyond - Learning & Development with VPS

In episode five of *Perform Beyond*, host Louise Brogan is joined by Amanda Downs and Maureen Owens to explore the design process for client training programs at VPS. Building on previous episodes, this discussion delves into how VPS creates engaging, inclusive, and adaptable training content for their clients, with a focus on keeping it fresh and aligned with client needs.

Amanda shares insights on the importance of updating content regularly, adding new activities and interactions to keep learners engaged, and ensuring the content remains visually appealing and dynamic. Maureen adds her expertise, explaining how the team works closely with clients to ensure content is relevant, whether it involves small updates or significant changes due to new regulations or corporate acquisitions.

The episode also highlights the inclusion of diversity in training content, ensuring that the visuals, scenarios, and user experiences represent a wide array of backgrounds and abilities, with a focus on accessibility. Amanda and Maureen talk about the importance of awards and recognition for training programs, noting that VPS often submits training programs on behalf of clients for prestigious awards such as the Brandon Hall Awards and CIPD Awards.

Key Takeaways:

- Engaging Training Content: VPS regularly updates training content with new graphics, animations, and interactions to ensure it remains fresh and engaging for learners year after year.

- Inclusion and Accessibility: VPS incorporates diverse names, images, and scenarios in training materials to ensure inclusivity. They also design accessible versions of courses for users with specific needs, including captions, transcripts, and colour adjustments for visually impaired learners.

- Customisable Training: When a client acquires new teams or businesses, VPS adapts training content to reflect the new company's branding, terminology, and specific learning needs. This customisation ensures that training is tailored to the individual experience of the learner.

- Award-Winning Courses: VPS works closely with clients to submit training programs for prestigious awards, demonstrating the effectiveness and quality of their bespoke training solutions.

Upcoming Episodes:

In the next episode, the team will discuss how VPS balances new trends in learning with established practices and explore the company's strong relationships with industry bodies.

Make sure to subscribe to *Perform Beyond* so you don’t miss the upcoming episodes. If you have any questions or thoughts on the topics discussed, feel free to reach out to the VPS team through their LinkedIn company page or contact them via the information provided in the show notes. Don’t forget to follow VPS on LinkedIn to stay updated on their latest projects and award-winning achievements.

https://www.linkedin.com/company/vertexprofessionalservices-vps