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Episode 64 - 3 Steps To Wow Internal Customer Service With Parker Lawson

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内容由Service MVP提供。所有播客内容(包括剧集、图形和播客描述)均由 Service MVP 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

In this engaging episode of the Service MVP Podcast, hosted by Joe Crisara, America's Service Sales Coach, Parker Lawson from the company Ques is interviewed. The discussion revolves around increasing motivation and retention within the team through dynamic solutions such as instant pay and promotional contests. This conversation is particularly insightful and invigorating for service industry professionals, especially those involved in the mechanical trades.

Parker elaborates on how real-time payroll and monetary recognition stimulate enthusiasm and heightened performances. He underlines how immediate cash rewards, especially in commission-based roles, positively drive behavior. He also discusses how Ques’ services can facilitate transactions for trades and integrate seamlessly with other business management platforms.

The discussion transitions to the importance of non-financial recognition, explaining how acknowledging employees' significant life events can significantly impact morale and instill a personal connection within the team. The episode addresses possibilities for customized contests, and immediate rewards that align with your financial flow to maintain sound business financials.

Parker shares insights on employee recognition platforms such as Ques, which make special occasions unforgettable with instant rewards. Additionally, the platform allows owners to give non-monetary 'high fives', enhancing the feeling of belonging among employees. Ques’ unique features like initiating Google and Facebook reviews also drive upward customer service.

Tune into this enriching discussion to learn more about employee morale maintenance, and how Ques’ applications contribute to a positive office culture, improved employee morale and, consequently, increased retention.

Check out another fantastic episode of The Service MVP Podcast...

If you want learn more feel free to reach out Joe and his team at Service MVP!

Here's Joe's contact information -

Contact Joe Crisara Service MVP.

  continue reading

90集单集

Artwork
icon分享
 
Manage episode 405933779 series 3417471
内容由Service MVP提供。所有播客内容(包括剧集、图形和播客描述)均由 Service MVP 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

In this engaging episode of the Service MVP Podcast, hosted by Joe Crisara, America's Service Sales Coach, Parker Lawson from the company Ques is interviewed. The discussion revolves around increasing motivation and retention within the team through dynamic solutions such as instant pay and promotional contests. This conversation is particularly insightful and invigorating for service industry professionals, especially those involved in the mechanical trades.

Parker elaborates on how real-time payroll and monetary recognition stimulate enthusiasm and heightened performances. He underlines how immediate cash rewards, especially in commission-based roles, positively drive behavior. He also discusses how Ques’ services can facilitate transactions for trades and integrate seamlessly with other business management platforms.

The discussion transitions to the importance of non-financial recognition, explaining how acknowledging employees' significant life events can significantly impact morale and instill a personal connection within the team. The episode addresses possibilities for customized contests, and immediate rewards that align with your financial flow to maintain sound business financials.

Parker shares insights on employee recognition platforms such as Ques, which make special occasions unforgettable with instant rewards. Additionally, the platform allows owners to give non-monetary 'high fives', enhancing the feeling of belonging among employees. Ques’ unique features like initiating Google and Facebook reviews also drive upward customer service.

Tune into this enriching discussion to learn more about employee morale maintenance, and how Ques’ applications contribute to a positive office culture, improved employee morale and, consequently, increased retention.

Check out another fantastic episode of The Service MVP Podcast...

If you want learn more feel free to reach out Joe and his team at Service MVP!

Here's Joe's contact information -

Contact Joe Crisara Service MVP.

  continue reading

90集单集

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