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005 How Empathy and Culture go Hand & Hand - Jon Troutman
Manage episode 312636589 series 3239755
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Empathy according to Trouty - 09.41.00
Where the label name for Empathy Wines came from - 11.13.00
- Reimagining the product to provide value
Empathy on the daily - 14.05.00
- Taking care of the people who do the work
- Taking care of the people who consume the product
Empathy in the workplace - 16.58.00
- It starts from the very beginning - at the hire
- Especially important from the beginning of a company
- Empathy and EQ is everything
Benefits of a DTC vs Bricks & Mortar for customer experience - 21.34.00
- Personalizing the inboxing experience
Practicing Empathy on an every day basis - 25.57.00
- Being mindful
If you want to get in touch with Trouty you can find him on Instagram, Twitter and LinkedIn. If you are looking for some incredible wine then go check out Empathy Wines on Instagram, Twitter and of course their Website. Feel free to reach out to Jon and tell him what you thought of the episode!
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If you want to follow my story or get in touch with me please feel free to reach out to me on Twitter, Instagram, TikTok, LinkedIn or Facebook. You can also shoot me an email at s2digitalmediagroup@gmail.com if you want to be on the show or you have any suggestions for who I should bring on.
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