Discover a whole new take on Artificial Intelligence with Squirro's educational podcast! Join host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and their incredible impact on society, and y ...
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Swedish Fintech Company Klarna Adopts AI, Achieves Profitability
Manage episode 418223285 series 3385494
内容由Dr. Tony Hoang提供。所有播客内容（包括剧集、图形和播客描述）均由 Dr. Tony Hoang 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Swedish fintech company Klarna revealed that over 87% of its workforce, including non-technical departments such as communications, marketing, and legal, are using generative artificial intelligence (AI) tools in their daily work. Klarna's in-house AI assistant, Kiki, is utilized by 85% of employees and is credited with responding to around 2,000 queries per day. Klarna's adoption of AI has contributed to its profitability, with the company reporting its first quarterly profit in four years. The use of AI tools has also led to significant cost savings, with Klarna estimating that its AI chatbot has saved $40 million by performing the work of 700 full-time customer service jobs.
--- Send in a voice message: https://podcasters.spotify.com/pod/show/tonyphoang/message626集单集
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Manage episode 418223285 series 3385494
内容由Dr. Tony Hoang提供。所有播客内容（包括剧集、图形和播客描述）均由 Dr. Tony Hoang 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Swedish fintech company Klarna revealed that over 87% of its workforce, including non-technical departments such as communications, marketing, and legal, are using generative artificial intelligence (AI) tools in their daily work. Klarna's in-house AI assistant, Kiki, is utilized by 85% of employees and is credited with responding to around 2,000 queries per day. Klarna's adoption of AI has contributed to its profitability, with the company reporting its first quarterly profit in four years. The use of AI tools has also led to significant cost savings, with Klarna estimating that its AI chatbot has saved $40 million by performing the work of 700 full-time customer service jobs.
--- Send in a voice message: https://podcasters.spotify.com/pod/show/tonyphoang/message626集单集
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Discover a whole new take on Artificial Intelligence with Squirro's educational podcast! Join host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and their incredible impact on society, and y ...
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continue reading
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