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114. Nine common onboarding mistakes that software companies make
Manage episode 298095105 series 2360471
内容由Cherryleaf提供。所有播客内容（包括剧集、图形和播客描述）均由 Cherryleaf 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Ellis looks at nine common onboarding mistakes that software companies make:
- Not thinking about jobs to be done, but features
- Overloading users with information
- Writing for a single audience
- Not providing or not co-ordinating the five pillars of onboarding content
- Getting the timing wrong
- Unclear goals
- Leaving "seams" in the onboarding experience
- Poor quality content
- No testing or metrics
Take our quiz:
What type of technical writer are you?
Planning and creating content for customer onboarding – training course
To contact Cherryleaf: [email protected]
Photo by Markus Spiske from Pexels
102集单集
分享
Manage episode 298095105 series 2360471
内容由Cherryleaf提供。所有播客内容（包括剧集、图形和播客描述）均由 Cherryleaf 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Ellis looks at nine common onboarding mistakes that software companies make:
- Not thinking about jobs to be done, but features
- Overloading users with information
- Writing for a single audience
- Not providing or not co-ordinating the five pillars of onboarding content
- Getting the timing wrong
- Unclear goals
- Leaving "seams" in the onboarding experience
- Poor quality content
- No testing or metrics
Take our quiz:
What type of technical writer are you?
Planning and creating content for customer onboarding – training course
To contact Cherryleaf: [email protected]
Photo by Markus Spiske from Pexels
102集单集
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类似 The Cherryleaf Podcast 的节目
Africa-focused technology, digital and innovation ecosystem insight and commentary.
…
continue reading
This is the audio podcast version of Troy Hunt's weekly update video published here: https://www.troyhunt.com/tag/weekly-update/
…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
What is the internet doing to us? The Times tech columnist Kevin Roose discovers what happens when our lives move online. Unlock full access to New York Times podcasts and explore everything from politics to pop culture. Subscribe today at nytimes.com/podcasts or on Apple Podcasts and Spotify.
…
continue reading
We help founders make something people want.
…
continue reading
Download This Show is your weekly guide to the world of media, culture, and technology. From social media to gadgets, streaming services to privacy issues. Each week Rae Johnston and guests take a fun, deep dive into how technology is reshaping our lives.
…
continue reading
Redefining AI is the 2024 New York Digital Award winning tech podcast! Discover a whole new take on Artificial Intelligence in joining host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and ...
…
continue reading
Hanselminutes is Fresh Air for Developers. A weekly commute-time podcast that promotes fresh technology and fresh voices. Talk and Tech for Developers, Life-long Learners, and Technologists.
…
continue reading
Flash Forward is a show about possible (and not so possible) future scenarios. What would the warranty on a sex robot look like? How would diplomacy work if we couldn’t lie? Could there ever be a fecal transplant black market? (Complicated, it wouldn’t, and yes, respectively, in case you’re curious.) Hosted and produced by award winning science journalist Rose Eveleth, each episode combines audio drama and journalism to go deep on potential tomorrows, and uncovers what those futures might re ...
…
continue reading
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Player FM -播客应用
使用Player FM应用程序离线！
使用Player FM应用程序离线！
