Care bears | Emily Garza
Manage episode 460874220 series 3577614
Episode 157: *Just* focusing on revenue isn't enough, according to Emily Garza.
⏱️ Timestamps:
00:00:00 - Intro
00:02:16 - Embracing revenue in CS
00:04:35 - Tying metrics to outcomes
00:05:11 - Rob’s pipeline process overhaul
00:07:02 - Sales skills vs. empathy in CS
00:09:07 - Avoiding the failed salesperson trap
00:10:00 - Closing thoughts and winter hats
00:10:25 - Sign-off from Lifetime Value
📺 Lifetime Value: Your Destination for GTM content
Website: https://www.lifetimevaluemedia.com
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Emily Garza:
Emily's LinkedIn: https://www.linkedin.com/in/emily-garza-mba/
Mentioned in this episode:
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